Held In Our Hearts – support after the loss of a baby or young child

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicable, as possible.

To purse a complaint please contact the practice who will deal with your concerns appropriately.

If you wish to put in a complaint in via email, please contact the Practice Manager on the following address: nhsh.gp56011-admin@nhs.scot

Alternatively, you can submit a complaint in writing to: The Practice Manager, Dunedin Medical Practice, Temple Crescent, Inverness, IV2 4TP

Further written information is available regarding the complaints procedure upon request.