Sorry, we're closed
Sorry, we're closed
Update: ADHD Private assessments for children and young people Etonogestrel Implant (Nexplanon) Extended Licence MenB Vaccination For Young People Programme Scam MyCare.scot Text Messages Public Holidays & Practice Closure Dates Outbreak of meningitis group B in Kent Rethink Dementia Campaign Sepsis – Spotting the signs Changes to childhood immunisation schedule “Be the early bird” – Detect Cancer Earlier Winter Flu & COVID Vaccines Respiratory Syncytial Virus (RSV) vaccination programme Vaccines for students Public Holidays & Closure Dates Important change to delivery of vaccinations and immunisations effective 1st March 2023
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the Practice Manager who will deal with your concerns appropriately.
If you wish to put a complaint in via email, please contact the practice on the following address: nhsh.GP56011-admin@nhs.scot
Alternatively, you can submit a complaint in writing to: The Practice Manger, Dunedin Medical Practice, Temple Crescent, Inverness, IV2 4TP.
Further written information is available regarding the complaints procedure upon request.
