Appointments

Access the online appointment system by clicking on the above ‘Patient Services’ picture. To sign up to this service if you haven’t already, please email us on nhsh.gp56011-admin@nhs.scot with your name, address and date of birth, and we will reply with a unique code that will allow you to fully register.

Consultation with a member of the clinical team is by appointment only.  Telephone 712157 or come in to reception to make an appointment.

Consultation Times

Urgent Appointments

If you need an urgent appointment; please contact the practice and inform the receptionist that you feel you need to be seen urgently and give as much information as possible as to the reason for this request.

The receptionist will add all of your details on to our daily triage screen for our duty team to assess and make a clinical decision as to the most appropriate course of action required. This may involve providing you with care over the telephone, inviting you into the practice for a consultation with a member of the duty team, a GP or nurse or signposting you to other services such as your local pharmacy, pharmacy first +, physiotherapy or a variety of other available specialists.

For urgent appointments requests, our duty team require as much information as possible to make their clinical decision. To aid them in this, our reception team may ask you for further details relating to the issue you are calling about – this is for the duty team’s information only and as such will be deal with the utmost confidentiality.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for other patients to utilise the appointment